Warranty

Products Covered

This warranty applies exclusively to products:

• Supplied by Jonite Private Limited ("Jonite®"); or
• Purchased from authorized Jonite® distributors listed on Jonite®'s website, for international use (the "Product").

Products purchased from authorized distributors are subject to the same warranty terms, unless specifically stated
otherwise by the distributor with Jonite®'s written consent. Customers are encouraged to verify with their distributor or
directly with Jonite® if any additional conditions apply.

Warranty Period

Jonite® warrants that the Product is suitable for its intended purpose for one (1) year from the date the purchaser
endorses the commercial invoice and packing list issued by Jonite® (the "Warranty Period"). A "purchaser" refers to any person or organization buying directly from Jonite®.

Warranty Conditions

To benefit from this warranty, products must be installed according to Jonite®'s provided installation guidelines. Warranty coverage may not apply if:

• Products are not installed as per Jonite®'s installation instructions.
• Products are used for purposes other than those intended.
• Products become damaged due to installation errors, misuse, or mishandling by contractors, service companies, or
  purchasers.

Jonite® aims to fairly assess each claim and reserves the right to determine warranty coverage applicability in these
situations.

Warranty Remedies

If a defect occurs during the Warranty Period, Jonite® will repair or replace the defective Product or parts at no cost. The maximum coverage provided will not exceed the original sales price of the Product as recorded by Jonite®. Repair or replacement of the defective Product or part represents the exclusive remedy available under this warranty.

Warranty Exclusions

This warranty does not cover:

• Normal wear and tear, natural color fading, chipping, or aging
• Damage due to improper storage, maintenance, cleaning or installation
• Damage from misuse, negligence, accidents, or vandalism
• Overloading the Product beyond its specified load class
• Damage caused by natural disasters (e.g., lightning, fire, flood, earthquakes)
• Structural failures or modifications affecting the Product's installed area
• Damage due to corrosion, animals, insects, or vegetation

Jonite® will evaluate and determine warranty eligibility on a case-by-case basis, typically responding within 14 working days from receipt of all required information.

Limitation of Liability

Jonite® is not responsible for indirect, incidental, special, or consequential damages related to the use of its Products,
including but not limited to labor, installation, transportation costs, loss of profits, income disruption, or property damage.

Jonite® is also not liable for any claims arising after the Product is installed or fixed into position.

Warranty Modifications

Only official amendments to this warranty approved by Jonite® through written riders are valid. Employees, agents, sales representatives, or distributors are not authorized to modify warranty terms without explicit approval from Jonite®.

Warranty Claims Procedure

To submit a warranty claim, purchasers must provide Jonite® with:

• The original invoice
• Complete details of the claim (including problem description, Product, model number, purchase date, and installation date)
• A sample or clear images of the defective Product

Warranty claims and inquiries should be directed to:
Jonite Private Limited
5 Upper Aljunied Link, #01-01 Quartz Industrial Building, Singapore 367903
Tel: +65 6383 3788
Fax: +65 6383 3718
Email: info@jonite.com

General Terms

• Each provision of this warranty is independent. If one clause is determined invalid by law, other clauses remain
  effective.
• Failure by Jonite® to enforce a warranty term does not waive its rights.

Governing Law and Dispute Resolution

This warranty is governed by Singapore law, excluding the Vienna Convention on Contracts for International Sales of Goods. Any disputes will first undergo mediation at the Singapore Mediation Centre ("SMC") in English. If unresolved within 30 days, disputes shall proceed to Singapore Courts, whose jurisdiction both parties irrevocably accept.